Secure Cam Tech LLC
Effective Date: Feb 3 , 2026
Secure Cam Tech LLC is committed to delivering professional, timely, and reliable home and business security services. This Delivery of Service Policy explains how and when our services are provided.
1. Service Areas
We provide security consultation, installation, maintenance, and related services within our designated service areas. Service availability may vary depending on location.
Customers outside our standard service area may be subject to additional travel fees.
2. Scheduling & Appointments
Services are performed by appointment only.
Appointments are scheduled after consultation and deposit (if required).
Customers will receive confirmation of the scheduled date and estimated arrival time.
We request at least 24–48 hours’ notice for appointment rescheduling.
We are not responsible for delays caused by weather, supply chain issues, emergencies, or circumstances beyond our control.
3. Service Delivery Process
Step 1: Consultation
We assess your security needs through an on-site or virtual consultation.
Step 2: Proposal & Approval
A written estimate or proposal will be provided outlining equipment, labor, and costs.
Step 3: Equipment Procurement
Upon approval and deposit (if required), equipment is ordered or prepared for installation.
Step 4: Installation
Professional installation is completed on the scheduled date. Installation time varies depending on system size and complexity.
Step 5: System Testing & Demonstration
After installation, we test the system and provide basic user guidance.
4. Installation Requirements
Customers are responsible for:
Providing safe and clear access to installation areas
Ensuring power and internet access (if required)
Securing landlord or HOA approval (if applicable)
Removing obstacles that may interfere with installation
Failure to meet these requirements may result in rescheduling fees.
5. Digital & Remote Services
For remote configuration, monitoring activation, or troubleshooting:
Services are delivered electronically via phone, email, or secure online connection.
Delivery is considered complete once configuration, activation, or support assistance is successfully performed.
6. Monitoring Activation (If Applicable)
Monitoring services begin only after:
Signed monitoring agreement (if required)
Successful installation and system testing
Account activation confirmation
Monitoring delivery may depend on cellular, internet, or power availability.
7. Service Completion
Service is considered delivered when:
Installation is completed
Equipment is operational
Customer walkthrough is provided
Any concerns must be reported within 7 days of service completion.
8. Delays Beyond Our Control
Secure Cam Tech LLC is not liable for delays caused by:
Weather conditions
Power outages
Internet service interruptions
Manufacturer backorders
Acts of God or unforeseen circumstances
We will make reasonable efforts to reschedule promptly.
9. Changes to This Policy
We reserve the right to update this Delivery of Service Policy at any time. Changes will be posted with a revised effective date.
10. Contact Information
For questions regarding service delivery, please contact:
Secure Cam Tech LLC
Email:-
info@securecamtech.com
Address: 117 S Lexington St Ste 100 Harrisonville, MO 64701